practical information

practical information and frequently asked questions

What you should know before you arrive: times, guest registration, parking, house rules, rates and how to get in touch with us.

arrival and departure

What time are check-in and check-out?

Check-in is from 16:00 to 23:55 and check-out is by 11:00.

How does guest registration work?

It's done online before you arrive: you'll receive a link by email or WhatsApp to fill in your details. If it hasn't reached you before your arrival, let us know and we'll send it again.

Whose details need to be sent?

Those of all guests over 12 years of age.

house rules and services

Is there parking?

Yes, there is an underground car park in the same building, with CCTV and a lift straight to your floor. It costs €8.90 per day, or €12.90 per day in high season, with discounts for long stays. The parking space must be requested when you make your booking.

Are pets allowed?

No, pets are not allowed.

Are parties allowed?

No. Stag or hen parties and similar celebrations are not allowed.

Is there a pool?

Yes: a swimming pool and a children's pool, open during the summer season.

Are the sauna and spa open?

No. The sauna and spa are closed until 31 December 2026.

Do you have a tourist licence?

Yes. We are listed in the Andalusian Tourism Register (Registro de Turismo de Andalucía) under number A/MA/01777.

bookings and payments

How do I book?

In our booking engine (in Spanish), where you book and pay. Online bookings must be made at least 3 days in advance; for arrivals sooner than that, call us or write to us.

When do I pay?

With the Standard rate you pay 25% when you book and the rest on arrival. With the Non-refundable rate you pay the full amount when you book.

Is there a security deposit?

Yes. The booking carries a €200 security deposit, which is refunded after check-out if there is no damage.

location and contact

Where are the apartments?

In the Edificio Don Juan, Ctra. Nacional N-340, km 141, 29691 Manilva (Málaga), right on the beach.

How can I contact you?

By email at reservas@cn340suites.com, by phone on +34 613 744 101 or +34 722 290 809, and by WhatsApp on +34 665 677 830.

You can also ask Octavia, the virtual assistant on this website.

rates and conditions

The conditions of each rate are those set out in our booking engine, where you'll see them in full before paying.

Standard rate

Standard rate. Cancellable up to 14 days before check-in.

Flexible rate

Our most flexible rate. It lets you book with no minimum stay and cancel up to 2 days before check-in. It's the best option if you want to be free to decide until the last minute.

Non-refundable rate

A rate that cannot be cancelled but can be changed if something unexpected comes up. This rate is the best option for savers. It gives people who plan their holidays well in advance and know how to organise their time the chance to save up to 20%. And what if something unexpected happens? Although, as its name suggests, this rate is non-refundable, if something unforeseen prevented you from travelling, you would not lose your money. As soon as you let us know that you won't be coming, the nights of your booking will be made available on the website so that someone else can book them. That way, neither of us loses out. The value of all the nights of your booking that are booked by someone else will be added to your personal credit, to be deducted from the price of your next booking.

Fortnightly rate

A rate with a significant discount, for those who have more time to enjoy their holidays at a relaxed pace. Get a 30% discount when you stay with us for at least 15 nights.

Monthly rate

Rate for stays of 30 nights or more.

High season rate

This is our main rate for the high season. During this period the minimum stay is 6 nights, unless there are gaps of fewer nights between bookings, which would be offered to our guests on advantageous terms.

see availability and prices in the booking engine →

any more questions?

reservas@cn340suites.com +34 613 744 101 +34 722 290 809 WhatsApp +34 665 677 830 how to get here (Google Maps) ↗